Our products are built to last and we ensure every product is held to the highest standards for quality and food safety.
All black+blum / Box Appetit products purchased through our website or authorized resellers have 1 year warranty from date of purchase against any manufacturer's defects.
Damage caused as a result of the following conditions is not classed as a manufacturing defect, and will not be covered by our warranty:
If you have a warranty claim, please contact firstname.lastname@example.org with the following information:
The 1 year warranty is limited to the repair or replacement of the product or component.
We do not accept liability for any items returned to us without prior notification or authorisation so please do not return products to us without contacting us first.
Please note that we cannot accept responsibility for loss or damage in transit. Please ensure the products are sent with a tracked service.
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